GTBank WhatsApp Number: My Experience Using The Chat Service

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GTBank WhatsApp Number: My Experience Using The Chat Service

Guaranty Trust Bank (GTBank) is now on whatsapp with this number +234 906 000 1601 so customers can save it on their phones to get started with the WhatsApp Chat banking services. GTB is imploring the huge popularity of Whatsapp to reach many customers and provide yet another alternative way of self mobile banking.

In this post, I have shared my personal experience using GTBank WhatsApp number and the chat banking services as well as my rating of the service.

Of course, GTB is not the only Nigerian bank that has introduced whatsapp banking services but other financial institutions like First Bank, Access Bank and UBA also introduced whatsapp banking platforms to her customers which I also shared my experience in previous articles.

When it comes to sophisticated and internet banking services, GTBank sets the pace and others follows and I’m sure, when this WhatsApp banking service is fully activated, customers will enjoy one of the best and easiest banking experience. In terms of customer care, I have enjoyed unrivaled encounter with the bank on Facebook and Twitter having completed many transactions and fixed some stuffs through social media.

Also in terms of mobile applications, GTBank is still the only financial institution in Nigeria with three (3) working mobile apps which includes the regular GTBank app, GTWorld app and the Bank 737 app. These apps enables customers have access to their account and perform transactions easily with abundance of alternatives.

Now, after the launch of the Whatsapp Business Solution in Africa, GTBank is leveraging the platform to bring financial services closer to customers wherever they are whilst offering them more channels to bank, make enquiries and have their service requests treated promptly.

Importance Of GTBank WhatsApp (Number) Banking Service

The importance of Whatsapp Banking cannot be overemphasized as it enables customers enjoy fast and easy transactions on the go. Below are some of the basic transactions you can complete using the WhatsApp chat banking service;

  • Check bank account balance
  • Transfer funds from GTBank to GTBank account
  • Transfer funds from GTBank to another bank account
  • Buy Airtime
  • Pay bills such as DSTV, GOtv, Startimes, PHCN etc
  • Create your security PIN
  • Request locking of ATM card (if lost)
  • And lot more.


Below are the things you need in other to be eligible and start using GTBank whatsapp platform.

  • Your mobile phone
  • GTB whatsapp number
  • Latest Whatsapp application (get it on play store or iTunes) for Android and iOS devices respectively
  • Internet connection (about 5mb)
  • Your GTBank debit card (ATM)
  • Your ATM PIN or Token
  • A web browser (google chrome or uc browser preferred)

How To Add GTBank WhatsApp Number

  • To get started with the WhatsApp banking platform, save this number +234 906 000 1601 as “GTBank WhatsApp” in your phone contact list
  • Launch your WhatsApp App and search for the name “GTBank WhatsApp”
  • Once you locate it, simply tap on it to open the contact
  • Now send “Hi” in the chat area to get started
  • GTBank will reply you with instructions which you need to follow promptly to get your requests done.

That’s how the WhatsApp banking service works. By following the prompts on whatsapp, you can check your account balance, purchase Airtime, pay bills, transfer money, etc.

However, in my own case, when I used the service on September 5, 2018, I got this message below;

We are excited to see you on WhatsApp!
We are currently testing the service to make sure you have a great experience!
Please check back here for updates.

This shows that the service is still in progress.

GTB WhatsApp Banking Information

  • Service Name: GTBank WhatsApp Banking
  • Bank Name: Guaranty Trust Bank Plc
  • Service Announced: August 2018
  • Service Active: September 2018…
  • Platforms: Android and iOS
  • Eligibility: All GTBank customers
  • Security: Medium
  • Charges: Mobile network operators
  • Service Rating: 3/5

How Secured Is This Platform?

Because this service is on whatsapp, there is a high security risk attached to it because your friends may have access to your phone anytime without your consent but GTBank minimized this by adopting the use of OTP which expires after some time and other security measures.

However, I advice all customers using this platform to always secure their phones with strong PIN or password to avoid ha.ckers and fraudsters having unauthorized access to your phone. You can even lock your whatsapp for better security.
Commenting on the Bank’s service channel on WhatsApp, the Chief Executive Officer and Managing Director of Guaranty Trust Bank plc, Segun Agbaje, said; “At GTBank, we are passionate about driving constant interaction with our customers to learn more about how we can serve them better as well as to provide them with the financial solutions that can add real value to their lives. By leveraging the WhatsApp Business Solution, we are continuing to expand our service channels as part of our commitment to making banking, cheaper, faster and readily accessible to customers wherever and whenever they choose to bank.

About Guaranty Trust Bank PLC (GTBank)

GTBank is regarded by industry watchers as one of the best run African financial institutions across its subsidiary countries and serves as a role model within the financial service industry due to its bias for world-class corporate governance standards, excellent service quality and innovation. The Bank has continued to report the best financial ratios for a Financial Institution in the industry as revealed by its return on equity (ROE) of 35.4% and cost to income ratio of 38.1% evidencing the efficient management of assets and operational efficiency. In recognition of its innovation and hard work, the Bank received over 20 international awards in 2017.

Other Posts On GTBank

Let us know your own version of experience using this whatsapp banking service.

What else are you searching for? GTBank whatsapp number, how to chat with GTBank on whatsapp, how to connect GTB on whatsapp. I hope this post answered your question.

This post was written by MokoWeb and was first posted to


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